Ordering Info
Background
Fraser Health uses an online storefront
provided by preferred vendor Key Innovations, to order uniform and clothing
option. The selections in the storefront are pre-approved and include modern
inclusive clothing items with extensive sizing for both men and women in a
variety of colours.
Canceling Orders
All orders are considered confirmed at the
time they are placed. Cancellation of a confirmed order must be made in writing
and available to cancel up until production has started.
Changing Orders
Orders may be changed by logging into your
account and modifying your order. Changes are only possible if work is not
already in progress.
Confirming Orders
After placing your order a confirmation
will be sent to you by email. However, your order does not go straight to
production. This store collects orders and when a minimum quantity threshold is
reached production moves ahead
Minimum Quantities
Minimum quantities are shown for each item.
Need Ideas or Something Not Available in
Store
If you need ideas for a project or want to
see options for an item not displayed in the store, please contact us fraserhealth@keyinnovations.ca. We
are here to help suggest ideas and help you find the perfect product.
Prices and Currency
All prices are in Canadian dollars. Prices
posted are subject to change at anytime.
Questions: Email cs@keyinnovations.ca or call
778-331-3352. Customer service is available Monday-Friday 8am-2pm.
Taxes
Taxes are applicable to Canadian customers
and are applied based on where your order is shipped to. International
customers are not subject to Canadian taxes but may be subject to country
specific restrictions, duties, or taxes.