Privacy policy

Privacy Policy

Key Innovations is committed to ensuring that your online privacy is protected. We recognize your need for appropriate protection and management of any personally identifiable information you share with us. Key Innovations has prepared this privacy policy so that you can understand how we will and will not use the personal information that you entrust to us.

Cookies

When you access the Internet, the computers that host web sites you visit (web servers) automatically receive some anonymous information. This "usage data" may include a record of which pages a web browser has visited. Key Innovations’ servers receive usage data when customers visit our web site. Key Innovations may use various kinds of software devices to collect information about Internet use to be used to improve our site. Small files called "cookies" may be attached to your web browser to track your browsing history and may save information such as passwords so that web sites can recognize you when you return.  All computers have the ability to automatically accept or decline cookies. This can be done by activating the setting on your browser which determines how to deal with cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website that require an authorization.

Order Information

Key Innovations requests information from users on orders. A user must provide contact information (company, name, shipping address, etc.). This information is used for billing purposes and to fulfill customer orders. If we have trouble processing an order, the information is used to contact the customer. These forms can only be accessed by the user logging in to their Key Innovations online account.

Sharing

Key Innovations does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested. Please note that Key Innovations will fully cooperate with law enforcement and other governmental agencies to identify those individuals who use our site for fraudulent or other illegal activities.

Newsletter

If a user wishes to subscribe to Key Innovations’ e-mail newsletter, contact information such as a valid e-mail address is required. This information will solely be used for the purpose of distributing the news, special promotions and information about Key Innovations and our products and will not be distributed to any third party.

Links

keyinnovations.ca contains links to other sites. Please be aware that Key Innovations is not responsible for the privacy practices of other companies or the content of their web sites. We encourage our users to be aware when they leave our site and to read the privacy policies of each web site that collects personally identifiable information. Key Innovations’ privacy policy applies solely to information collected by keyinnovations.ca.

Contests

From time to time keyinnovations.ca may request information from users via contests in conjunction with our social media pages. Participation in these contests is voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as postal code, province). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. This information will not be distributed to any third party.

Security

Key Innovations takes every precaution to protect our users' information. When users submit sensitive information via the web site, the information is protected both online and off-line and we do not utilize personal or company information for anything other than internal purposes to provide and improve service levels. We are sensitive to the privacy and security of your personal information. However, we cannot guarantee absolute security as such information may be transmitted using the Internet, other public telecommunication networks, servers, hardware or software (“systems”) that are not owned, operated, or controlled by us.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as a postal code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove the user's personal data as appropriate. The user can request such changes via e-mail or by calling customer service.

Notification of Changes

Your use of this keyinnovations.ca constitutes your consent to our collection and use of the information described in this Privacy Policy. If Key Innovations changes the privacy policy, changes will be posted on this page so our users are always aware of what information is collected, how it is used, and under which circumstances, if any, it is disclosed to third parties.