Shipping & Returns
Delivery Times
Delivery time is generally four to eight
weeks based on demand. This store collects orders and when a minimum quantity
threshold is reached production moves ahead. These are custom pieces not pre-made
ready to ship. If 30 days have passed and your order has not moved to
production we will ask you if you wish to continue to wait or cancel. You can
cancel no charge for a full refund – prior to production starting.
We cannot be held responsible for delays
caused by circumstances beyond our control including, but not limited to,
courier delays, acts of God, weather related events, and customs delays.
· For
delivery pre-Christmas order by Nov 15 or last business day before Nov 15
· For
delivery prior to December 31st, please order by Nov 30 or last
business day before Nov 30
· For
any custom overseas or large quantity orders please order by Dec 1 to ensure
delivery prior to March 31
Returns &
Exchanges
No returns or
exchanges are possible on any items that are customized with a logo and/or
name. Please consult each item and scroll through pictures to see the size
guide to ensure the correct fit.
Shipping: All
items ordered will ship to you at the address specified. Group orders
(those that use coupons) will have free shipping and ship to one central
location for pickup. Shipping is no charge and will override any shipping
address you enter at checkout.
Shipping Rates
All clothing orders are a flat rate of $14.
Get free shipping by setting up a group order for your site.
Shipping Delays, Lost Shipments, and
Claims
Any delays or lost shipments must be
handled by the customer directly with the courier. All claims for shipment
damages are to be made by the customer with the carrier directly.